A Luxury Coastal Sanctuary in Los Cabos

Hotel Experience & General Information

• What makes this hotel unique compared to other properties in the area?
  The hotel is designed around expansiveness: suites and villas with generous terraces, common areas that flow with light and openness, and event spaces framed by horizon views. Every detail invites a slower rhythm, making space itself the essence of this coastal sanctuary.
• How does the hotel reflect the local culture or history?
  Culture and place are at the heart of Park Hyatt Cabo del Sol. From locally inspired cuisine and immersive desert-and-sea activities to collaborations with local artists, the resort celebrates living traditions and the rhythms that define Los Cabos and The Baja.
• What types of travelers is this hotel best suited for (families, couples, business, solo)?
  Park Hyatt Cabo del Sol welcomes all travelers seeking more than a stay. Families enjoy spacious villas, couples find intimacy in private suites, business guests benefit from thoughtful venues, and solo travelers connect with The Baja’s stillness.
• What are the check-in and check-out times, and are early check-ins or late check-outs available?
  Check-in begins at 3:00 p.m. and check-out is at 12:00 p.m. Early check-ins and late check-outs may be arranged upon request, subject to availability.
• Can I store my luggage before or after I check out?
  Yes, we are pleased to store your luggage before arrival or after departure, and can assist with loading it into your vehicle or any private transportation you have arranged.
• Can I send a package to the hotel?
  Packages can be conveniently delivered to Park Hyatt Cabo del Sol. We kindly ask you to contact our concierge team at cabph.concierge@hyatt.com who will gladly assist you.
• What is the difference between the room categories (standard, suite, premium, etc.)?
  Our room categories are distinguished by space and design. Standard Rooms feature a bedroom with refined comforts. Suites and Premium Suites offer additional living areas, some include a private plunge pool. For larger gatherings, our fully equipped two- and three-bedroom villas provide expansive living and dining spaces, kitchens, and private pools, ideal for larger number of guests or extended stays

Rooms & Amenities

• Do rooms include workspaces or business-friendly features (Wi-Fi speed, desk, outlets)?
• Are there hypoallergenic bedding or pillow options available?
  Yes, hypoallergenic bedding and pillow options are available upon request. Simply let us know in advance or inform our team at check-in, and we will be pleased to prepare your room accordingly for a more restful stay.
• Is daily housekeeping provided, and can it be customized?
  Yes, daily housekeeping is provided. Services can also be customized to your preferences—please share any special requests at the time of booking or though our concierge team at cabph.concierge@hyatt.com.
• What accessibility features are available in guest rooms and public areas?
  We are pleased to offer accessible features throughout the resort. Guest rooms include ADA-compliant options, while most of room buildings feature elevators, ramps, and pathways designed for ease of access.
• Does my room have a mini fridge?
  Yes, all of our rooms are equipped with a mini fridge for your convenience. Should you wish to have it stocked with specific beverages or amenities, please let us know in advance and our team will gladly assist.
• Do you have room service?
  Yes, in-room dining is available, offering a selection of dishes and beverages thoughtfully prepared by our culinary team for you to enjoy in the privacy of your room or suite.
• Are rollaway beds available?
  Yes, rollaway beds are available upon request and subject to availability. To ensure we can best accommodate your needs, please make this request at the time of booking.
• Is there housekeeping service?
  Yes, daily housekeeping service is provided, with the option to customize according to your preferences. Please let us know any special requests at the time of booking or during your stay.

Parking, Travel & Transportation

• What is the closest airport or major transit hub to the hotel?
  The closest major airport is Los Cabos International Airport (San José del Cabo), approximately 35 minutes from the resort. For private air travel, Cabo San Lucas International Airport is also nearby.
• Does the hotel provide shuttle or transfer services?
  The hotel does not operate a shuttle service; however, we are pleased to recommend transfers through our preferred partner, Punta Azul. Please contact our Concierge team at cabph.concierge@hyatt.com, who will be glad to assist with arrangements.
• What are the recommended local transportation options (rideshare, taxi, public transit)?
  For comfort and ease, we recommend private transportation, which may be arranged through our Concierge team. While taxis and rideshare services are available in the area, private transfers ensure a seamless experience.
• Is the hotel within walking distance of key attractions or business centers?
• Are rental cars or bicycles available through the hotel or nearby partners?
• Is there valet parking?
  Yes, valet parking is available and offered as a complimentary service for all guests.
• Are there EV chargers?

Hotel Facilities

• Does the hotel have a spa?
  Yes, the hotel features Araya Spa, a 59,000-square-foot sanctuary for wellness and renewal. The spa offers a yoga studio, functional training area,10 treatment cabins, lap pool, gym and dedicated manicure and pedicure areas
• Do I need to make a reservation for the on-site restaurant, or can I walk in?
• Is the pool open all year?
  Yes, all five of our pools are open year-round and heated for your comfort, including the beachfront pools and the lap pool at Araya Spa.

WiFi & Digital

• What type of Wi-Fi is provided, and is there an option for high-speed internet?
• Are smart TVs or streaming services available in guest rooms?
  Yes, all rooms and suites feature smart TVs with streaming services.
• Does the hotel offer mobile check-in, digital key, or app-based services?

Families & Groups

• Does the hotel offer connecting rooms or family suites?
  Yes, we offer adjoining rooms as well as two- and three-bedroom villas, ideal for families or groups traveling together.
• What amenities are available for children (cribs, high chairs, kids’ menus, activities)?
  Yes, we are pleased to offer a variety of amenities and activities for children, including cribs, pack-and-plays, high chairs, bottle sterilizers, and kids’ menus. Thoughtful amenities and engaging activities are also available to make younger guests feel at home.
• Does the hotel accommodate large groups, weddings, or events?
  Yes, the hotel is designed to host large groups, weddings, and special events. With versatile venues including ocean-view lawns, elegant ballrooms, and spacious gathering areas, we can accommodate celebrations of every scale. Our dedicated team will ensure each detail is thoughtfully planned to create a memorable experience. For inquiries, please contact us at cabph.rfp@hyatt.com.

Pets

• Is the hotel pet-friendly, and what is included in the pet policy (size limits, fees, amenities)?
  Experience Los Cabos with your canine companion during your stay with us, where scenic walking paths and open coastal landscapes invite shared moments outdoors. In your room, your pet will be welcomed with its own plush bed, water bowl, and treats. For extended stays, please contact our team directly at +52 (624) 124 1234 or cabph.reservations@hyatt.com. Service animals are always welcome and not subject to this Pet Policy. For more information, please contact the hotel.
  Individual pet weight limit: 50 Pounds
  
  Combined pets weight limit: 80 Pounds
  
  Maximum number of pets is 2
• Can I bring my dog to the hotel?

Accessibility

• What accessible features are available onsite?
• Are service animals welcome, and what documentation is required (if any)?
  Yes, service animals are welcome at the hotel. To ensure a smooth arrival, we kindly ask that guests provide the official certification for their service animal. Once on property, our team is pleased to assist with accommodations to make your stay as comfortable as possible, including access to public spaces, guest rooms, and dining areas. If you have any specific requests or requirements for your service animal during your stay, please share them with us in advance so we may prepare accordingly.

Booking & Policies

• What is the hotel’s cancellation or change policy?
  Cancellation and change policies may vary depending on your reservation type. For details regarding your specific booking, please contact our Reservations team, who will be pleased to assist you.
• Does the hotel offer loyalty program benefits or membership perks?
  Yes, guests can enjoy the benefits of World of Hyatt, our global loyalty program. Members earn points for each stay and enjoy exclusive perks, including access to special offers, room upgrades, and personalized benefits.
• Are special rates available for corporate travelers, groups, or extended stays?
• Is early check-in available?
  Yes, early check-in is available, subject to availability at the time of arrival.